On your Facebook App, select the Webhooks tab under the Products panel and select WhatsApp Business Account in the dropdown list.
On the Facebook App, verify and save changes to the app. Add the generated Callback URL and verify the token from respond.io to the corresponding fields at the webhook dialog. Navigate to the Configuration subsection and set up the Callback URL. Head back to the WhatsApp section in Facebook Developer App. You will be provided options on which number together with the WABA name you would like to connect. Sign in using the Facebook account with admin access to the Facebook App and Facebook Business Account. The Connecting WhatsApp Cloud API dialog should open up.
This feature has been released to some beta testers today, and more activations are planned at a later date.Facebook App and Facebook Business Account are required and you must be the admin of both to connect.įrom Settings Module, navigate to the menu item, Channels. In addition, WhatsApp is not planning to release cover photos for standard WhatsApp accounts, so this is an exclusive feature for WhatsApp Business. Note that, if you want to view cover photos, the feature has to be rolled out to your account: this is why you don’t see cover photos if you open business info (especially on WhatsApp beta for Android, where the feature is not available yet). After testing the feature, we have also discovered that the cover photo size is 1211×681. At the moment, WhatsApp is releasing the ability to view and set up a cover photo only on WhatsApp Business beta for iOS, and the same feature will be rolled out to Android beta testers in the future. When the user sets up a cover photo by tapping “Tap to add now” (or within their business profile), the cover photo shows up every time other WhatsApp accounts visit the chat info of the business. After installing the new update, some beta users may receive a notice in their chats list, informing them that it is finally possible to enhance their business profile by setting up a cover photo.
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